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3DeVOK Scanning System

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Q：

When using a 3DeVOK series scanner with the wireless Airgo for scanning, after powering on by long-pressing the power button, the power indicator light turns on, and the scanner's touchscreen startup icon lights up. However, the middle indicator light does not illuminate, and the scanner automatical

A：

It is most likely due to a loose power connection. Please check if the two power interfaces marked in the figure are securely connected. If there is a lanyard, lift the lanyard upward, then firmly insert the cable, tighten the screws, and ensure that both ends of the cable are not loose. Then try powering on again.

Q：

How do I choose a battery to extend the device’s operating time?

A：

For battery extension, this device is compatible with 21700 lithium batteries.

To ensure device safety, performance, and compatibility, we strongly recommend purchasing the official battery model through our authorized accessory channels.

Q：

What type of network cable should I use if the original one is damaged or lost?

A：

The device uses a Category 6 (Cat 6) Ethernet cable. For optimal performance, we recommend replacing it with an equivalent Cat 6 cable.