FAQ - 3DeVOK Studio Scanning Software

The position and color of the overlapping point clouds are comprehensively sampled from the two sets of original data and finally merged. Additionally, there is an upper limit for the point cloud density.

The current version of 3DeVOK Studio scanning software has a cap of 100,000 frames for scan data. This limit is typically reached in about 30 minutes when scanning an object. When confronted with the software’s prompt about reaching the data limit, you may encounter a situation where the data is not fully captured.

Here’s the solution:

1. Save the ongoing scanning data as a scanning project file to prevent data loss;

2. Process the data into point cloud data and save it as a point cloud project file;

3. Continue scanning the unfinished part, saving it as a new point cloud project file;

4. Utilize the “Model Alignment” tool in the 3DeVOK Studio scanning software or third-party software to merge these files and create a complete 3D model.

When some customers download 3DeVOK scanning software, 3DeVOK intelligent mapping assistant or other related files using the channels provided by 3DeVOK’s official website, they may encounter a browser pop-up window “virus exists” after the download is completed.

In this case, you need to complete the following operations in the computer settings:

Open the computer system settings and enter the “Security Center – Virus and Threat Protection” interface. Turn off “Real-time protection”, “Cloud-provided protection” and “Automatic sample submission“.

Once you have done the above, you can download the software normally!

(The files downloaded from the 3DeVOK website are virus-free and pose no threat to your computer’s security, so please feel free to download them!)

3DeVOK Studio scanning software supports a total of 3 types of 3D projects: Scan Project, Point Cloud Project and Mesh Project.

1. When you save the Scan Project, if you do not move the scanned item, you can reopen the scan project and continue to scan the data to prevent some parts from being missed during the first scan, resulting in incomplete data.
2. Save the Point Cloud Project, you can use “Model Splicing” to stitch and merge the data, and merge the texture files in the two projects at the same time, when the stitching is completed, you will start the calculation from the point cloud step.
3. Regarding the Mesh Project, replace the STL file with the optimized STL file. After opening it again, you can re-map, but the structure and spatial position of the model should not be too different so that the texture will not be misplaced.

Usually, the 3D data in stl/obj/asc formats are the most commonly used 3D data formats. The stl format has no color texture, and the obj format has color textures. When you save an obj file, 3 files will be saved together: obj, mtl, and png. Without mtl and png, obj is equal to stl, with no color tuxture. The mtl file is like a bridge, it combines the obj and png.

1. You can watch the tutorial video below:

2. You can find the download link from the following links as well:

3DeVOK Download Page

3DeVOK Scanning Software

It supports universal point cloud formats (PLY, ASC), triangular mesh formats (OBJ, STL) and marker data (mk2).

The latest 3DeVOK Studio scanning software supports nine languages: Simplified Chinese, Traditional Chinese, English, German, French, Japanese, Portuguese, Polish/Polski, and Spanish.