- Quick Response: Our after-sales service team will contact you within 24 hours (not on holidays) to answer your questions or handle your needs in a timely manner.
- Professional Technical Support: Whether it is equipment failure, equipment connection or related problems encountered during use, we can provide professional support to help you resume normal use as soon as possible.
- Diversified Support Methods: We can provide you with equipment maintenance and operation guidance demonstrations through video conferencing, remote assistance, etc.
- Product Performance Answers: Answer questions about product functions, performance and maintenance points to help you better use our 3D scanners.
- One-Stop Service: Provide comprehensive after-sales services such as equipment maintenance and technical consultation.
- Continuous Companionship: With 3DeVOK, there will be 1-2 free software upgrades every year to provide you with long-term services and support in the field of 3D digitization.
Thank you for choosing our 3DeVOK/iReal 3D scanner! If you encounter technical problems during use, our technical team will provide you with professional and timely technical support.