FAQs
Q:
When is it necessary to stick markers when scanning with hybrid alignment?
A:

For objects with limited geometric features and uniform coloration (e.g., car doors), markers must be applied to featureless areas (e.g., flat surfaces) to facilitate scanning and alignment.

Note: To scan objects using markers with hybrid alignment, enable the Laser Fill Light in Scan Mode > Settings > Switch

Q:
What is the difference between blue laser and infrared laser in 3DeVOK MT device?
A:
  • Visibility & User Experience:
    Infrared lasers operate in the non-visible spectrum, while blue light is visible. This makes infrared scanning more user-friendly (e.g., no glare or visual disturbance).
  • Material Adaptability:
    Blue light is prone to absorption by red/yellow objects, rendering it unsuitable for scanning such surfaces. Infrared exhibits superior penetration and reflection consistency across colors.
  • Detail Resolution:
    Blue light achieves marginally higher detail accuracy, making it ideal for high-precision applications.
  • Scanning Speed:
    With a higher laser line density (34 beams vs. 22 beams), blue light enables faster scanning compared to infrared.
Q:
How to choose appropriate scanning modes in 3DeVOK Studio scanning software?
A:

For objects scanned with 3DeVOK MT/MQ, the primary classifications and suggested scanning modes are listed below:

  • Matte/textured/multi-colored objects: Laser Scan - Hybrid Alignment / Infrared Structured Light Scan
  • Large-scale objects (>30cm): Infrared Structured Light Scan / Marker Alignment
  • Human: Human Mode / Lightless Scan
  • Glossy black/reflective/detailed components: Laser Scan - Marker Alignment
  • Small parts5-10cm:  Laser Scan - Marker Alignment
Q:
How to perform white balance calibration?
A:

The method and steps for calibrating white balance are as follows:

  • Take out the gray card from the case and position it face-up on a light-color surface;
  • Select the "White Balance Calibration " function on the left, and process the calibration following the on-screen instructions, as shown in Figure 6-3.
  • Align the scanner perpendicularly to the gray card surface, adjust the distance until the position indicator enters the yellow target frame on the user interface.
  • Maintain a vertical standoff distance of 300 mm between the scanner and the gray card.
 

Note: In which situations is white balance calibration required?

  • l Environmental Change Between Scans (e.g., outdoor-to-indoor transition).
  • l Color Deviations (e.g., significant hue/saturation deviation during real-time preview)
  • l Complex Ambient Lighting (e.g., Mixed artificial light sources (e.g., red/green dominant illumination)